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Company Overview
Woolvey's mission is to fuel the secondary market for retired collectibles, creating accessibility to the fine artistry and craftsmanship of the past and celebrating the history surrounding these decorative collectibles. In a market where many of the original manufacturers are either no longer in business or only concerned with their current production inventory, Woolvey supplies the knowledge and resources to educate collectors and source hard-to-find retired and limited edition items.
Established in 2006, Woolvey LLC launched www.woolvey.com in early 2007 offering for sale a variety of collectibles from Royal Doulton, Lladro, Goebel and others. The Woolvey web presence has continued to grow, offering in excess of 2000 unique items and providing useful and informative summaries of the major manufacturers, brands, artists and identifying marks.
What Makes Us Unique?
Our standards of quality, customer service and attention to detail make Woolvey a unique business in a crowded marketplace. Specifically, we provide the following:
Full product information: Merchants often provide just a name and model number. At Woolvey we always provide full identifying information, description and multiple photographs of each item. We provide information about the artist/sculptor, the manufacturer, the brand/series, the item condition and any other information relevant to the item so that the prospective customer can make an informed purchase decision.
Risk-free purchasing: Woolvey provides all customers a 30-day satisfaction guarantee; within 30 days of a purchase, the item(s) may be returned for a full refund for any reason. Refunds are processed within 24 hours of receipt of returned item(s).
Complete visibility: Unlike many companies and individuals that use the Internet and online marketplaces like eBay to protect their anonymity, Woolvey is fully transparent. Our complete address and contact details are accessible to anyone via our website and we provide a convenient toll-free number for customers to place orders and ask questions.
Ease of use: This Woolvey website has been designed with the customer in mind. Each page has a consistent design with easy to identify title, images, text and navigational controls. Items may be browsed by category, brand, price or occasion, or sought via our advanced search capability. The checkout process is simple yet secure and offers payment by all major credit cards, PayPal, check or money order.
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